At Cake, our backend handling of your order is automated, which enables us to process it within a few hours of receipt.
Unfortunately our efficiency does have a disadvantage. We're not able to make any changes, including amendments (pricing & shipping changes included) & cancellations, due to the involvement of 3rd parties too. Once your product has have arrived though, you're more than welcome to initiate a return or place a re-order, should that be required.
We ask for your understanding in the matter & trust any possible issue that can happen post purchase, will be far outweighed by our expedient handling of your order.