Return and exchange
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Returns & exchanges

I’d like to return/exchange my item(s)? Show me details of your return policy: How long will it take to have my exchange/refund processed? What do I do if my product is defective? Can I modify or cancel a return once submitted?
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What do I do if my product is defective?

We will replace any products with a manufacturer’s defect, so long as it has been purchased through our online store. This is a rare occurrence but in the event you have received a faulty product please retain the product as our team will require photos to show the defect before a replacement or refund can be sent.

Please contact us support@cakematernity.com if you have any defective items.

FAQs Fitting Shipping Eco Care Contact Us About us General Sale Details
Need help?
Still got questions?
Our support team is on hand
9am - 5pm AEST
mail iconsupport@cakematernity.com