Returns
I’d like to return my item(s)?
What is your return policy?
Why don’t you offer exchanges?
What is Extended 45 day returns?
What does easy return mean?
How long will it take for my refund to be processed?
What do I do if my product is defective?
Can I modify or cancel a return once submitted?
What address do I send my return to?
Can I return sale products?
Here are the things you need to know
How long will it take for my refund to be processed?
You will receive your refund within 3-4 working days from the time your return is received and checked by the warehouse it was returned to, provided the products are in their original condition as detailed in our return policy when they are assessed.
To avoid delay in processing your refund, please make sure you include a copy of the returns confirmation or a hand-written note of the order number with your package.
We recommend using a track & trace service when sending in your returns. This will guarantee receipt and ensure your refund is processed quickly.
We cannot provide refunds for returns we don't receive.